The business innovation case of Waterdrop Inc. (NYSE:WDH), Waterdrop: AI-Powered Insurance and Healthcare, was recently included in Harvard Business School (HBS)’s Case Collection, receiving recognition from this world-renowned academic institution. Developed by Professor Li Qi from the School of Management and Economics at The Chinese University of Hong Kong (Shenzhen), the case examines how Waterdrop has applied advanced AI technologies to drive systematic innovation and strategic transformation amid profound changes in the insurance and healthcare sectors. By fostering a diversified health protection ecosystem and enhancing operational efficiency, Waterdrop has achieved a balance between social and commercial value, offering a replicable “China solution” for global insurtech development.
As a gold standard in international teaching cases, the HBS Case Collection curates the world’s most exemplary business practices across industries, covering key areas such as strategic management, organizational behavior, and digital transformation. Serving as an essential reference for global business education and corporate research, the Case Collection maintains rigorous selection criteria.
Waterdrop founder and CEO Shen Peng said, “The recognition validates our unwavering commitment to applying technology for public good. Since its inception, Waterdrop continues to assist families in medical distress through Waterdrop Medical Crowdfunding and raise awareness about enhanced protection with health insurance through Waterdrop Insurance Marketplace. Today, we are reshaping the insurance and healthcare service ecosystem with AI. Over the past nine years, we have been committed to bringing insurance and healthcare service to billions through technology.
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