Customer Experience

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October 3, 2023
PRNewswire
Customer Experience

SANDSIV, Europe’s Leading CX Technology Provider Announces Opening of MENA Regional Headquarters in Saudi Arabia

SANDSIV, Europe’s #1 Customer Experience Management (CXM) and Voice-of-the-Customer (VoC) solution provider, is proud to announce the opening of its new regional office in Riyadh, Saudi Arabia, further solidifying its commitment to...

September 11, 2023
Business Wire
Artificial Intelligence, Customer Experience

Elliptic Labs Signs PoC Contract with PC OEM, Bringing NEW Seamless and Cohesive User Experience Across the Product Lineup

Elliptic Labs (OSE: ELABS), a global AI software company and the world leader in AI Virtual Smart Sensors™ currently deployed in over 500 million devices, has announced a new PoC...

August 10, 2023
PRNewswire
Customer Experience

Gupshup.io Introduces FiLLi Cafe, UAE’s Beloved Cafe Chain to WhatsApp, Elevates Customer Experience

Gupshup.io, the leading global Conversational Engagement Platform today announced its collaboration with FiLLi Cafe, the renowned cafe chain in the UAE, to bring an unparalleled customer experience for its...

July 21, 2023
PRNewswire
Customer Experience

SANDSIV positioned as the Leader in the SPARK Matrix for Voice of the Customer (VoC), Q3, 2023 by Quadrant Knowledge Solutions

Quadrant Knowledge Solutions announced today that it has named SANDSIV as a Q3 2023 technology leader in the SPARK Matrix™ analysis of the global Voice of the Customer (VoC) market....

July 19, 2023
PRNewswire
Customer Experience

MetaRouter Forms Partnership with Silverbullet to Deliver an Industry-First Solution for the Privacy-First Era

MetaRouter is excited to announce its recent partnership with Silverbullet, the leading Boutique Customer Experience Partner. Silverbullet has been uniquely designed to support global enterprise organizations in the delivery...

July 18, 2023
Business Wire
Customer Experience

Emergn Unveils Infinity Design System to Power Exceptional Digital Experiences

Emergn, a global digital business services firm helping companies deliver valuable digital products and customer experiences faster, today released its Infinity Design System to reduce the time, cost, and effort clients...

July 17, 2023
Business Wire
Customer Experience

eDreams ODIGEO Heightens Measures to Protect Consumers Hit by Travel Disruptions

eDreams ODIGEO, one of the world’s largest online travel companies, today revealed a comprehensive set of proactive measures implemented across the Company to protect consumers. These commitments are focused...

July 4, 2023
PRNewswire
Cloud, Customer Experience

Morgan Motor Company goes live with upgrade to IFS Cloud to drive efficiencies and enhance customer experience

IFS, the global cloud enterprise software company, today announced that British sports car manufacturer, Morgan Motor Company, has gone live with the IFS Cloud ERP software solution as it...

June 26, 2023
Business Wire
Cloud, Customer Experience

NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform

NICE (Nasdaq: NICE) today announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is the industry leading CX cloud platform with unmatched scalability, reliability...

June 15, 2023
PRNewswire
Cloud, Customer Experience

Updating legacy systems, delivering a richer CX and attracting talented workers: Telecoms reveal biggest challenges and top digital priorities in IFS research

IFS, the global cloud enterprise software company, today announced results of its global State of Service research study* of Communication Service Providers (CSPs) which uncovers the biggest field service...