The Agentic Operations company, today announced that HFS Research recognized it as a Leader in the HFS Horizons: Financial Crime Compliance (FCC) in Financial Services, 2026 report. HFS placed Genpact in Horizon 3, its highest tier, and described the company as modernizing anti-money laundering (AML) operations through AI-led automation and deep process expertise.
“The future of AML lies in moving from fragmented compliance tasks to an integrated value chain that combines intelligence, automation, and trust. The path to managing the rising cost of compliance lies in AI and agentic solutions at scale, but scale requires a strong foundation,” said Hansa Iyengar, Practice Leader, HFS Research. “Genpact’s process-first approach and technology-led workflows position the company to help financial institutions modernize AML operations while keeping human oversight at the center of compliance decisioning.”
What HFS highlighted in its report
HFS highlighted Genpact’s strengths in helping financial crime teams focus on stopping real threats, rather than managing manual, paperwork-heavy processes:
- AI-enabled compliance operations: Genpact embeds AI into financial crime workflows to reduce manual effort, improve consistency, and scale investigator productivity.
- AML transformation expertise: Genpact combines financial crime, operations, and technology expertise to redesign investigative workflows and speed modernization.
- Connected FCC architecture: riskCanvas® unifies monitoring, screening, case management, and risk scoring to give teams a clearer view of financial crime risk.
- Agentic investigation support: Banking Analyst Suite automates investigative tasks, accelerates analysis, and helps teams focus on the highest-risk activity.
“Financial institutions need AML operations that can adapt as risk, regulation, and transaction volumes evolve,” said Satish Acharya, Service Line Leader, Financial Crime & Risk Management, Genpact. “Genpact helps clients connect data, workflows, and domain expertise so investigators can reduce manual effort, act on better intelligence, and make faster, more informed decisions.”
