Krisp has launched its new real-time voice translation SDK, enabling customer experience (CX) platform developers to embed multilingual voice-to-voice translation directly into live conversations at scale. The company has run this technology in production since 2025 through its Call Center AI platform. As a result, the SDK already supports real customer interactions worldwide.
Built for Live Customer Conversations
Unlike text-based translation tools, real-time voice translation must process continuous audio streams instantly. Latency, accuracy, and conversational flow remain tightly connected. Therefore, systems must recognize diverse accents, handle noisy environments, and preserve natural turn-taking.
If developers reduce latency too aggressively, translation errors increase. However, if systems wait too long, conversations lose momentum. Krisp designed the SDK to balance these competing demands. Consequently, CX teams can maintain clarity without sacrificing speed.
Supporting 60+ Languages in Real Time
The real-time voice translation SDK supports more than 60 languages in any combination. Moreover, it optimizes performance for live, synchronous customer interactions where clarity and speed matter most.
This capability allows organizations to deliver multilingual support without relying on human interpreters. As a result, companies improve response times and reduce operational complexity. In global CX environments, removing language barriers directly improves both efficiency and customer satisfaction.
Optimized for Accuracy and Performance
To improve recognition accuracy, Krisp applies local noise cancellation before sending audio to the cloud. This step isolates the primary speaker and reduces background interference. In addition, teams can configure custom vocabulary and domain-specific dictionaries to enforce professional terminology.
Developers can integrate the SDK into Windows, macOS, and web applications. Therefore, both native and browser-based platforms can support real-time voice translation seamlessly.
Expanding Krisp’s Voice AI Portfolio
The real-time voice translation SDK strengthens Krisp’s broader Voice AI ecosystem. For example, the company also offers noise cancellation, accent conversion, and voice isolation for Voice AI Agents (VIVA). These tools improve turn-taking accuracy and reduce false interruptions.
Today, Krisp powers voice communication across more than 200 million devices worldwide. Furthermore, the company processes over 80 billion minutes of voice conversations each month. With this launch, Krisp continues to advance scalable AI-driven voice infrastructure for global customer experience operations.
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