DXC Launches London Customer Experience Center to Accelerate AI Innovation
DXC Technology (NYSE: DXC) has officially opened the DXC London Customer Experience Center, a collaborative space designed to help organizations unlock AI value and scale digital transformation initiatives.
Located in the City of London, the new center enables DXC experts to work directly with customers. As a result, businesses can move from experimenting with emerging technologies to executing enterprise-scale solutions.
The facility leverages the expertise of 6,000 multidisciplinary team members across the UK and Ireland. Additionally, DXC’s global network of 40,000 developers strengthens its ability to co-create solutions that deliver measurable business outcomes.
DXC London Customer Experience Center Drives Collaborative Innovation
The DXC London Customer Experience Center supports innovation across platforms, services, and enterprise solutions. Specifically, customers can explore technologies such as automation, generative AI, agentic AI, security operations, consulting through AdvisoryX, and enterprise infrastructure.
Consequently, organizations gain tools to improve resilience, accelerate decision-making, and achieve tangible business impact.
“The London Customer Experience Center is a space where customers can bring their toughest technology challenges,” said Derek Allison, General Manager for DXC Technology in the UK and Ireland.
Furthermore, he emphasized the growing need for trusted partners. “In a world of exponential change, leaders require support to design, build, and run AI-enabled enterprises. This center is not just a showroom — it extends our customers’ transformation journeys.”
Supporting Major Public and Private Sector Organizations
The DXC London Customer Experience Center will support several high-profile organizations across the region. These include:
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Metropolitan Police
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Network Rail
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Barts Health NHS Trust
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London Market insurance companies
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Ministry of Defence
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Department of Health & Social Care
Therefore, the center is expected to play a critical role in accelerating digital transformation across both public and private sectors.
DXC Expands AI Talent to Strengthen Enterprise Transformation
DXC plans to hire 150 AI specialists across the UK and Ireland. This investment aims to help enterprises prioritize AI initiatives and operationalize them effectively.
Meanwhile, the company continues to build the next generation of transformation leaders capable of guiding organizations through complex AI-driven change.
The hiring effort complements DXC’s existing footprint, which includes facilities in Erskine, Newcastle, Tewkesbury, and Farnborough.
Industry Experts Highlight the Center’s Strategic Impact
“Organizations across industries face pressure to turn AI pilots into secure, scalable capabilities,” said Bob James, CEO of Velonetic.
Accordingly, the center provides a hands-on environment where teams can co-create and industrialize AI and data-driven solutions across complex platforms.
Industry analysts also recognize the initiative’s importance.
“Success with digital technologies depends on multidisciplinary teams that understand technical and organizational barriers,” said Georgina O’Toole, Chief Analyst & Partner at TechMarketView. Ultimately, centers like this can accelerate production timelines and deliver measurable outcomes.
What the DXC London Customer Experience Center Means for AI Adoption
The launch of the DXC London Customer Experience Center reflects rising enterprise demand for scalable AI solutions.
Moving forward, organizations that successfully operationalize AI will likely improve efficiency, strengthen resilience, and gain a competitive edge.
Ultimately, DXC positions itself as a strategic partner for enterprises navigating rapid technological change.
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