eClerx Services Ltd (ECLERX.NS), a leading productized services company, today announced that it has been named a “Leader” in Everest Group’s 2025 Financial Crime & Compliance Operations Services PEAK Matrix® Assessment.
Everest Group’s PEAK Matrix® provides a comprehensive evaluation of leading financial crime and compliance (FCC) service providers, analyzing the competitive landscape and assessing each provider’s key strengths and limitations. These trusted, unbiased evaluations analyze key factors such as vision, capabilities, talent availability, market impact, and cost – making them a go-to resource for leading enterprises worldwide. Providers also rely on the PEAK Matrix® to benchmark their offerings against peers and refine their strategies.
“As enterprises seek modular and scalable FCC operations, providers with configurable workflows and workforce maturity are increasingly being favored,” said Dheeraj Maken, Practice Director, Everest Group. “eClerx brings a modular Compliance Manager platform, agentic automation capabilities, and a globally distributed delivery presence. Its focus on staff certification and operational continuity further supports its positioning as a Leader in our Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025.”
The report highlighted several of eClerx’s key strengths, including:
- Proprietary compliance solutions: eClerx has developed a modular Compliance Manager platform with configurable workflows that support a wide range of FCC operations, that include solutions integrating automation, Generative AI, and NLP-powered tools for client/vendor onboarding, document digitization, and screening to help reduce compliance risks.
- AI and agentic automation at scale: eClerx has facilitated the implementation of WorkFusion’s Digital Worker Evelyn to drive intelligent automation in FCC operations, streamlining repetitive tasks and improving operational efficiency.
- Highly skilled, scalable workforce: With 100% of FCC staff internally certified, an average experience of over five years, and a 25% flex capacity, eClerx ensures consistent service quality, rapid scale-up, and adaptability in managing compliance demand volatility.
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