Voice services remain central to operator offerings and daily communication. In 2025, New Calling users in China surpassed 80 million, highlighting strong demand for enhanced voice experiences. At the same time, more than 70 device models now support data channel (DC) capabilities, enabling interactive and AI-driven services.
Against this backdrop, Huawei is advancing AI Calling to transform traditional voice networks into intelligent service platforms.
AI Calling Expands Voice Capabilities
Huawei AI Calling integrates artificial intelligence directly into the mobile dial pad. As a result, operators can turn every phone call into a digital service entry point.
For example, China Mobile has launched an AI life assistant that allows users to access medical consultations and purchase medication through voice calls. Consequently, this model moves beyond simple communication and delivers true call-as-a-service functionality.
Moreover, AI Calling is expanding globally. Operators such as Zain Kuwait, stc, and AIS are introducing features like visualized voice calling and real-time interpretation. Therefore, global adoption is steadily accelerating.
Converged Voice Core for Multi-Generation Networks
To address the coexistence of 2G, 3G, 4G, 5G, and fixed-line networks, Huawei has introduced its Single Voice Core (SVC) solution. This converged bare-metal architecture unifies all voice access into one network.
As a result, operators can retire legacy systems while protecting long-term investments. In addition, the simplified architecture reduces operational complexity and improves scalability.
By integrating advanced noise cancellation into the fully converged SVC, operators can deliver clearer HD calls. Consequently, users benefit from immersive, high-quality voice experiences across devices.
Intelligent Assistants and Interactive Services
AI Calling also enhances the service experience through intelligent assistants. These assistants support:
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Smart call answering
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Real-time translation
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Post-call summaries
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Multi-modal task handling during calls
Furthermore, DC-based interactive services enable complex, cross-industry tasks directly within voice sessions. This bridges telecom services with healthcare, commerce, and other sectors through a unified phone-number entry point.
AI Calling at MWC 2026
At Mobile World Congress 2026, taking place from March 2–5 in Barcelona, Huawei will showcase how AI Calling is shaping next-generation voice services.
Overall, AI Calling represents a shift from traditional voice connectivity to intelligent, service-driven communication. As networks evolve with 5G-A and AI, operators can transform every call into a smart, interactive experience.
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